NH Collection Plaza Santiago

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NH Collection Plaza Santiago, General view

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NH Collection Plaza Santiago, Conferences

NH Collection Plaza Santiago, Restaurant

About the hotel

Boasting an indoor swimming pool and an award-winning restaurant , free WiFi, and all comforts in Santiago. Costanera Center shopping mall is right across the street. The NH Collection Plaza Santiago features a 5-star style and facilities. Guests can workout at the state-of-the-art gym. Rooms are non-smoking and have a chic ambiance, with wooden floors, floor-to-ceiling curtains and an off-white palette with soft ochre accents. There is elegant wood furniture. All rooms have cable TV, minibars and refrigerators. Some bathrooms include baths. An optional full buffet breakfast with fresh juices and pastries is served. Guests can also enjoy breakfast in their rooms. Brass Restaurant offers á la carte specialties. Tobalaba Metro Station is 4 blocks from the NH Collection Plaza Santiago and Arturo Merino Benitez Airport is a 25-minute drive from the hotel. Free private parking is available.

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Popularity

8.7

Very good

General

5610

Tripadvisor 9/10

2400

Booking 8.5/10

2251

Expedia 8.6/10

959

Main services

Wi-fi

Car park

Total number of rooms

Wheelchair-accessible

24-hour reception

Included services

Wi-fi

Non-included services

Car park

* Some services may carry an extra charge.

Guest reviews

8.6/10 Very good

Cleanliness9/10

Staff and Service8.6/10

Amenities8.4/10

Property conditions and facilities8.6/10

Location9.4/10

Neighborhood9.4/10

Room rate9/10

10 / 10

BENJAMIN

Great location, next to the shopping center, next to a great fum, next to great restaurants, and in walking distance to San Cristobal park for walking and jogging.

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28 Mar 2025

8 / 10

Carol

The Hotel was very conveniently located and the main lobby area was really great. The food and drink were not expensive. However the rooms and else where in the hotel were very tired and in need of modernisation And the railings in the lifts were smeared I felt I couldn’t hold onto them. Our room was clean but there were chips out of the table and the area around the sink in the bathroom was chipped also. The swimming pool however was great and we really enjoyed swimming after a days sight seeing. The shower rooms were a bit old and worn . All said though we thoroughly enjoyed our stay in Santiago and very much looking forward to coming back to the hotel . It was unfortunate that there was a country wide power cut in the middle of our stay although the hotel had there own generator so we weren’t out of power for too long well done

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3 Mar 2025

10 / 10

OVIAL

All good

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1 Mar 2025

10 / 10

Taiz

Good location and safe to stay solo or with family

The place is very well maintained, organized and near the places we were looking for. Good location and safe We would recommend the hotel for other people

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24 Feb 2025

Information about the area

Providencia, Chile

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What’s nearby

Hard Rock Cafe Santiago - 0.13 km
Costanera Center - 0.18 km
Tobalaba Subway Station - 0.37 km
Los Leones Subway Station - 0.77 km
El Golf Subway Station - 0.87 km
Los Leones Golf Club - 1.2 km

Getting around

(SCL) Santiago, Arturo Merino Benitez Intl, CL - 16.99 km

About accommodation

General

Air conditioning
Safety deposit box
Soundproof rooms
Heating
Non-smoking throughout
Pets allowed
WiFi available in all areas
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
CCTV in common areas
Smoke alarms
Key card access

Activities

Fitness centre
Indoor pool (all year)
Indoor pool
Fitness

Services

Valet parking
Room service
Express check-in/check-out
Car hire
Ironing service
Airport shuttle (additional charge)
Meeting/banquet facilities
Luggage storage
Concierge service
Dry cleaning
Tour desk
Daily housekeeping
24-hour front desk
Airport shuttle
Laundry
Business centre

Safety features

First aid kit available
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas

Physical distancing

Mobile app for room service
Physical distancing rules followed

Food & Drink

Restaurant
Bar
Breakfast in the room
Wine/champagne
Special diet menus (on request)
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Use of cleaning chemicals that are effective against Coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
All plates, cutlery, glasses and other tableware have been sanitized

Internet

Internet services
WiFi
Free WiFi

Parking

Parking garage
Free parking
Parking
Private parking
Parking on site

Accessibility

Higher level toilet
Wheelchair accessible
Toilet with grab rails

Pool and wellness

Rooftop pool
Swimming Pool
Swimming pool

Transport

Airport drop off
Airport pick up

Languages

English
Español
Português

About the rooms

The accommodation has 166 rooms:

Bedroom

Linen
Wardrobe or closet

General

Air conditioning
Trash cans
Safety deposit box
Hardwood or parquet floors
Heating
Fire extinguisher
Hypoallergenic
Soundproofing
Key card access
Smoke alarm
Laptop safe

Accessibility

Accessible by lift
Upper floors accessible by elevator

Services

Wake-up service

Room Amenities

Clothes rack
Hypoallergenic pillow

Bathroom

Body soap
Free toiletries
Conditioner
Toilet paper
Hairdryer
Bathrobe
Shampoo
Shower cap
Shower
Towels
Private bathroom

Media & Technology

TV
Telephone
Cable channels
Flat-screen TV

Physical distancing

Single-room air conditioning for guest accommodation

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water

Kitchen

Coffee machine
Electric kettle

View

City view
Garden view
View

Living Area

Sofa
Seating Area
Desk

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Indoor

Access

Adults only

Cost

Free

Restaurants

A Bras

Access for guests and visitors
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00 to 16:00
Minimum age for check-in: 18 years old

Check-out

Checkout from 06:00 to 09:30

Pets

Pets are allowed. Charges may be applicable.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Important information

- Please note that extra beds are only available in superior rooms upon reservation. Guests must contact the property for this request - This property is 100% non-smoking - Based on local tax laws, all children citizens and foreigner residents must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA), the payment must be made in US dollars and a copy of the immigration card and passport must be presented - The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately. When booking more than 9 rooms, different policies and conditions will be applied Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. A charge of USD $35 per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.