Novotel Phuket Resort

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About the hotel

Spread over 8 acres of tropical gardens, Novotel Phuket Resort offers beautiful views of Patong Beach and Andaman Sea. It has a unique 3-level outdoor pool and 4 dining options. Novotel Phuket Resort is located along Kalim Bay, a 10-minute walk from the shopping and nightlife at Patong. It is less than 2 km from popular Soi Bangla and Jungceylon Shopping Centre. Decorated with a mix of contemporary design and traditional Thai decor, spacious air-conditioned rooms feature a private balcony and 24-hour room service. Each is equipped with a flat-screen TV, minibar and personal safe. Guests may relax with a massage at the spa, exercise at the fitness centre or enjoy a game of tennis. The resort also provides a business centre and laundry services. Dine on a delectable array of Asian and Western at Pinnacle Sky Bar, while the Coffee House offers a refined breakfast experience. Indulge in cocktails, pizza, burgers, and more at V Lounge and Herring Pool Bar.

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Popularity

8.8

Very good

General

7996

Tripadvisor 9/10

5436

Booking 8.2/10

1779

Expedia 8.4/10

781

Main services

Airport

Transfer service

Dining Area

Spa & Wellness Centre

Beach hotels

Safe

Massage

Swimming Pool

Breakfast room

First aid kit

Fax

Terrace

Internet access

Air conditioned

Restaurant

Children playground

Luggage room

Babysitting service

Garden

Room service

24-hour security

Medical service

Bar

Car hire

Housekeeping

Laundry service

Fitness

Wi-fi

Non-smoking rooms

Smoking area

Desk

Elevator

Meeting room

Family rooms

Table tennis

Sauna

Lockers

Security alarm

Sun loungers

Smoke detector

Parking

Theme dinner

Cellar / Wine tasting

* Some services may carry an extra charge.

Guest reviews

8.4/10 Very good

Cleanliness8.4/10

Staff and Service8.6/10

Amenities8.6/10

Property conditions and facilities8/10

Location8.2/10

Neighborhood8.2/10

10 / 10

Ashish

Excellent !!!

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23 Mar 2025

10 / 10

Jennifer Ida

Great location and staff were very helpful.

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17 Mar 2025

10 / 10

Matthew

MrMJH

Was extremely comfortable and the e pool set up is really nice and relaxing

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11 Mar 2025

10 / 10

Miriam

We stayed of this resort for a few days, we really enjoyed this resort. The staff is so kind and welcoming. The Thai tea you get on arrival is WONDERFUL, so delicious! The resort is beautiful and peaceful. The breakfast was a 11/10 such diverse selection, so many things to choose from all delicious. The pools are great, clean, and the ocean views are spectacular! The resort down sit on a heel which can be tiring for some but they offer a shuttle that taken you down and back up running very frequently. Super convenient for when you’re exhausted or in a rush! Overall a lovely stay at this resort.

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9 Mar 2025

Information about the area

Patong, Thailand

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What’s nearby

Suwan Khiri Wong Temple(Patong Temple) - 1.77 km

Getting around

phuket, phuket town ferry , th - 9.92 km
phuket, chean vanich pier, th - 13.13 km
phuket (rassada pier) (harbour), th - 13.41 km
phuket, royal phuket marina, th - 12.27 km
(HKT) Phuket, Phuket Intl, TH - 23.03 km

About accommodation

General

Air conditioning
Safety deposit box
Family rooms
Designated smoking area
WiFi available in all areas
Non-smoking rooms
Lift

Safety & security

24-hour security
Security alarm
Smoke alarms
Key card access

Activities

Fitness/spa locker rooms
Spa facilities
Sauna
Fitness classes
Kids' club
Fitness centre
Table tennis
Themed dinner nights
Children's playground
Spa/wellness packages
Cooking class
Beachfront
Beach
Spa lounge/relaxation area
Massage
Spa and wellness centre
Fitness

Services

Room service
Car hire
Airport shuttle (additional charge)
Meeting/banquet facilities
Luggage storage
Concierge service
Shuttle service
Dry cleaning
Tour desk
Daily housekeeping
Fax/photocopying
24-hour front desk
Airport shuttle
Babysitting/child services
Shuttle service (additional charge)
Laundry

Safety features

First aid kit available
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed

Physical distancing

Physical distancing rules followed
Cashless payment available

Food & Drink

Restaurant
Bar
Breakfast in the room
Kid meals
Kid-friendly buffet
Wine/champagne

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Use of cleaning chemicals that are effective against Coronavirus

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Garden
Terrace
Sun terrace
Outdoor pool (all year)

Parking

Free parking
Parking
Private parking
Parking on site

Pool and wellness

Pool bar
Pool with view
Swimming Pool
Swimming pool
Sun loungers or beach chairs
Kids' pool
Shallow end

Transport

Airport drop off
Airport pick up

Reception services

Invoice provided

Entertainment and family services

Indoor play area
Kids' outdoor play equipment

Languages

English
Français

About the rooms

The accommodation has 200 rooms:

General

Air conditioning
Interconnected room(s) available
Ironing facilities
Trash cans
Safety deposit box
Fire extinguisher
Iron
Tile/marble floor
Key card access
Smoke alarm

Services

Wake up service/Alarm clock
Wake-up service

Room Amenities

Sofa bed
Socket near the bed
Adapter

Bathroom

Body soap
Free toiletries
Hairdryer
Shampoo
Shower cap
Toilet
Bath
Bath or shower
Additional toilet
Toilet paper
Bathrobe
Slippers
Shower
Towels
Private bathroom

Media & Technology

Satellite channels
TV
Telephone
Cable channels
Flat-screen TV

Physical distancing

Single-room air conditioning for guest accommodation

Food & Drink

Tea/Coffee maker
Bottle of water

Kitchen

Electric kettle

Outdoors

Terrace
Private pool
Balcony

View

Sea view
Pool view
View

Living Area

Sofa
Seating Area
Desk

Bedroom

Linen
Cots
Wardrobe or closet

Accessibility

Accessible by lift
Entire unit located on ground floor
Upper floors accessible by elevator

Pool and wellness

Pool towels

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Cost

Free

Restaurants

Coffee House

Access for guests and visitors
No reservation required

Pinnacle Sky Bar

Access for guests and visitors
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Important information

Please be informed that babysitting services are only available for children that are 4 years old and above. This service is available with an additional fee. ====== Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the hotel upon check-in. For the cardholder's protection, If the cardholder is not present, full payment will be taken on the presented card and the pre-payment will be credited back to the original card. Additional authorizations for incidental charges can be processed on separated card.In the event of an early departure, the property will charge you the full amount for your stay. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.